Frequently Asked Questions:
Here are some of the questions we are asked most frequently. If you have other questions, feel free to contact us through our contact page or by phone or email.
Q. Do you have minimum order quantities?
A. Yes, to assure the best quality and pricing we do have minimum order quantities. 1,000 units/bottles or more depend what kind of product do you want us to make.
Q. is your product comes with tablet or powder?
A. Capsules, Powders, Tablets, Effervescent Tablets, Chew able Tablets, and Liquid Form.
Q. Can you do private Label?
A. Yes, we can do for you but it depends on which product you like but then again depend on your product order.
Q. Can you ship overseas?
A. Yes, we have many international customers, check to see who are countries bought our products so far. We are happy to discuss with you the meeting of requirements for shipments anywhere in the world. Please refer to our service page.
Q. Can you warehouse inventory and drop ship orders for us?
A. We are sorry, most of our product makes to order only mostly base on customization products and we do not provide fulfillment services. We prefer to make product fresh from start with good quality. We don’t stock our product.
Q. How long the product good in the shelf?
A. It is usually good for two years from the date the manufacture makes.
Q. What is the typical lead time for orders?
A. Typically a new product will take 8-12 weeks to manufacture the first time with repeat orders averaging 4-6 weeks.
Q. What is the lead time for a quotation?
A. Our quotation process involves two steps: the finalizing of the formulation and then soliciting cost information from our raw material vendors. The typical lead time for a quote is five to ten business days though more complex formulas may require additional formulation and sourcing time.